Rental Contract

1. Rental Duration
   The customer intends to use the vehicle for the period indicated above and in case of early return of the vehicle the customer has no right to be reimbursed for the advance and unused rent, nor for the costs related to other services. The customer can not return the vehicle at a later date than the one agreed upon without having agreed with Camper Company. For each day of unagreed delay, the customer will be charged a fine of 500 € per day.
   
   The customer is responsible to both civil and criminal matters from the moment of taking delivery of the vehicle and until its return. The delivery of the vehicle from Camper Company to the customer takes place the moment the vehicles's keys are delivered. The return of the vehicle by the customer takes place with the return of the keys in the hands of an employee of the rental company. In using the vehicle, the customer must adopt the principle of prudence in every situation. The customer declares that he has obtained a driving license for more than 24 months and that he has no limitations on driving vehicles weighing up to 34 quintals.
   
   
2. Insurance and Deductibles
   The vehicle is insured with third party liability “Kasko” coverage, fire and theft, and roadside assistance.
   
   In the event of an accident with the fault of the driver of the vehicle, he remains excluded from any compensation and the customer hereby undertakes to keep the renter harmless from any request for damages in this sense. The following amounts are charged to the customer:
   
   
   1. In the event of damage caused externally to the vehicle in the event of a collision, overturning, vandalism, attempted theft, natural events, damages up to the sum of 1300 € for each accident. If the damage exceeds the value of 1300 euros, 15 percent of the damage will be borne by the customer.
      
      
   2. Repair cost for the entire amount in case of damage caused by the customer to the engine due to fuel mistakes, or incorrect use of the camper such as ignoring the warning lights
      
      
   3. In case of theft 10% value of the vehicle as estimated by the Eurotax Giallo quotation. This sum must be paid upon failure to return the rented vehicle and will be returned if the vehicle is found, it being understood that the costs referred to in point a above remain the responsibility of the customer and those of the recovery of the vehicle if not supported by the insurance company. In case of cancellation of the theft deductible, the customer does not have to pay anything to the hirer
      
      
3. Damages
   Signing this contract the customer declares to have viewed the vehicle in its entirety and to have found it in perfect condition except for the external and internal damages indicated above. Any other internal or external damage not indicated when exiting the garage will be considered as caused by the customer during the rental.
   
   
4. Vehicle return
   The vehicle must be returned on the pre-established date and time at the airport or hotel indicated in the contract. The return must be made by returning the keys, the vehicle documents and the vehicle with all its accessories to personnel expressly appointed by the hirer. On that occasion the return report will be drawn up, which the customer undertakes to sign. In case of refusal to sign by the customer, it is established from now that the report compiled by the employee alone has value up to proof of forgery and constitutes a suitable document for the calculation of any damages. One hour of delay in delivery is tolerated, after which the cost of the whole day will be calculated. The rental cost of each additional day not authorized in advance by the renter is 500 euros.
   
   
5. Communications to the renter
   In the event of theft, accident, damage to the vehicle, or any other legal event involving the vehicle, in Italy or abroad, the customer undertakes to immediately inform the renter by telephone on 0039 0432851093 -and in case of renter's failure to reply with an e-mail to info@campercompany.com. Failure to communicate means that the customer will be responsible for all the costs of greater damage to the vehicle and to third parties and relating to the need to use services or pay penalties in order to allow the vehicle to return to the garage. or deposits due to force majeure, the customer must communicate the exact name of the company to which he entrusts the vehicle to Camper Company.
   
   
6. Third party drivers
   The vehicle must not be entrusted to third party drivers. The vehicle can only be entrusted to the participants of the trip registered above. Driving by those who have not turned 21 and who have had a driving license for less than 24 months is excluded. In all cases, the customer is fully responsible for damage caused to the vehicle or to third parties and for all penalties imposed during the period of time in which he is a contractor of the rental contract.
   
   
7. Use of the RV
   Every part of the vehicle and especially the equipment inside the living area must be used with knowledge and caution without being damaged. The customer declares to know how to use the vehicle in its entirety and to have received sufficient information from the hirer. The hirer remains available while traveling for any further information. In all cases, damage to the vehicle is always the responsibility of the customer.
   
   
8. Penalties and additional costs
   The customer acknowledges that it is forbidden to smoke inside the vehicle. Any traces proving the violation of this prohibition by the customer will result in a penalty of 250 € which will be retained from the security deposit or through the guarantee provided by credit card. Furthermore, the vehicle must be returned with the waste water tank empty and well rinsed. Any omission will result in an additional cost for the customer of 180 euros. Furthermore, the vehicle at the time of return will only need an ordinary cleaning already included in the costs of the mandatory services and fixed in two and a half hours. If there is no need for extraordinary cleaning, the hirer will provide by applying a cost of 50 € per hour for the work. Any delay in delivery will be calculated at a cost of 500 (four hundred) € per day. In the event of an accident with or without fault, which involves the management of insurance practice, 100 € will be calculated as administrative costs. In the case of penalties to the highway code in Italy or abroad, 50 € of administrative costs will be calculated in addition to the cost of the penalty. In the event of internal or external damage, 70 € of administrative costs will be charged in addition to the cost of the damage. In case of violation of the prohibition to carry out repairs not indicated by the renter, a penalty of 500 € will be calculated, in addition to any additional costs for the repair.
   
   
9. ADDITIONAL SERVICES: Bike rental
   
   1. The customer, who rents bicycles for the passengers of the camper, declares with this contract that everyone (even minors) is aware of how to use a bicycle. The customer declares to know the rules for traveling in Italy by bicycle and declares that passengers know them.
      
      
   2. The customer is aware that Italian law does not provide for the compulsory insurance for damage to third parties deriving from the circulation of the bicycle. He is also not insured for theft. Therefore, the customer is personally liable for damage caused to other people or to other people's property. The customer is aware that he is not insured for damage and injuries that those who use the rented bicycle may suffer.
      
      
   3. The customer is required to compensate for any breakages caused during use of the bicycle. Moreover, in case of theft or loss, they will be required to pay in full.
      
      
10. Guarantee by credit card
    Upon delivery of the vehicle, the customer must give a guarantee of EUR 1300 by pre-authorization of the sum on a credit card. This deposit may be withheld in part or in its entirety by the renter for reimbursement of insurance deductibles, damage to the vehicle, compensation for work, delays in delivery or contractual penalties, penalties and ancillary costs to penalties.
    
    
    1. By signing this contract, the customer authorizes Camper Company snc to act using the "Delayed Charge" service on the credit card in the name of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ issued by the Visa / Mastercard / Maestro company with number _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ and expiration date _ _ / _ _ _ _
       
       
    2. The customer hereby authorizes to retain on the same credit card all costs relating to rental costs, payment of other services used, fuel, reimbursements to third parties such as motorway companies, parking managers, and in general of toll activities, compensation for damages and any insurance deductible, any penalty relating to the use of the vehicle and penalties.
       
       
    3. Furthermore, the customer declares that his limit is sufficient to cover 1300 euros. He also declares that this sum will remain available to the renter for 90 days from the date of return of the vehicle and that the aforementioned credit card will always remain active for the same period. In the event of damage or insurance procedures in progress to establish liability, Camper Company has the right to block 1300 € on the card for 90 days from the date of return of the vehicle. If the amount due is greater than 1300 euros, Camper Company will be able to charge this amount for 180 days after having issued a regular invoice in the manner prescribed by Italian law.
       
       
    
    

    Date	Customer signature

    
    

    The points 10/a, 10/b, 10/c are hereby approved.	Customer signature

    
    
11. Quantification and charge of any damages
    The presence of any damage will be checked upon return. Once the damage has been ascertained, the renter will send an initial email to inform the customer of the extent of the damage. Subsequently, if not immediately possible, they will communicate the amount of the damage by issuing the invoice as required by Italian law and debiting the amount on the credit card given as guarantee within 90 days, which the customer undertakes not to close for that period. The renter has the right to extend the block of the sum under guarantee up to a maximum of 180 days or until the customer has fully paid the compensation requested by the renter.
    
    
12. Insurance practice
    In case of opening an insurance damage, the sum of one thousand three hundred € will be withheld until the definition of the practice, even in court. Even in the case of opening the case following the return of the deposit, the customer is still required to pay the excess and as of now undertakes to pay it.
    
    
13. Engine damage
    The customer is responsible for engine failures when caused by an incorrect driving style, such as incorrect refueling, use of the vehicle with engine alarms on, or where there has been behavior that is not in line with the criterion of prudence. The cause of the breakdown will be established by the renter based on the advice of the manufacturer's organized repairer or in the absence of the repairer appointed by Camper Company
    
    
14. Prohibition to carry out repairs
    It is absolutely forbidden for the customer to carry out repairs on their own or at other repairers. Only the hirer can decide which interventions to carry out and at which repairer. In case of violation, the customer is required to pay a penalty of 500 € to which the costs for the repair of the intervention must be added if the renter deems it necessary.
    
    
15. Asset liability relating to driving the vehicle
    In terms of assets, however, the holder of the contract is always considered responsible, even if there was another person driving the vehicle. In case of withdrawal of the driving license during the trip or unavailability for other reasons. the vehicle must be driven only by a person authorized by the hirer. Any costs on the return of the vehicle in this case, if not covered by insurance, will be charged to the customer.
    
    
16. Fire prevention
    On board the RV there is a suitable fire extinguisher, which the customer declares to know how to use. For the purposes of fire prevention, the customer acknowledges the prohibition inside smoking or using open flames, using electrical appliances with absorption greater than 600 watts even if not directly connected to the camper, leaving the vehicle when the hob is running.
    
    
17. Passenger safety
    The customer declares to be aware of the fact that while on the move passengers must have their seat belts fastened and that children and infants must be placed in special seats, not provided by the hirer.
    
    
18. Jurisdiction and legislation
    This contract is regulated by the Italian law. For any dispute, the court of Udine is competent and the customer elects his domicile from now on at the residential address stated in this contract. In consideration of the fact that the customer lives in another State, he requests that any communication including notifications of judicial documents also be made by sending an e-mail message to the box declared in this contract.
    
    
19. Privacy policy provided pursuant to art. 13 of the European General Data Protection Regulation 2016/679 (GDPR)
    Dear Customer, We inform you that, for the establishment and execution of contractual relations with you in progress, our organization is in possession of your data, also acquired verbally, by e-mail, directly or through third parties, qualified as personal by the European Regulation 2016/679 from the GDPR. According to the indicated legislation, this treatment will be based on principles of correctness, lawfulness, transparency and protection of your privacy and your rights. Pursuant to art. 13 of DGPR 2016/679, therefore we provide you with the following information:
    
    NATURE of DATA PROCESSED: we process your personal, fiscal and economic data necessary for the performance of existing and future contractual relationships with you, as well as to achieve effective management of commercial relationships. The data are processed without your express consent (Article 24 letter a, b, c Privacy Code and Article 6 letter b and GDPR), solely and exclusively for the following Service Purposes: fulfill pre-contractual, contractual and tax obligations deriving from existing relationships with you; fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority; exercise the rights of the owner, for example the right to defense in court. We are not in possession of your data that can be qualified as particular or of a judicial nature (articles 9 and 10 of the GDPR).
    
    PURPOSE OF PROCESSING and DURATION: Your data are processed for the entire duration of the contractual relationship and also subsequently, for contractual requirements and related fulfillment of legal and tax obligations and for an effective management of financial and commercial relations, operations indicated in art. 4 of the Privacy Code and art. 4 n. 2) GDPR. The owner will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the relationship for the purposes of service.
    
    PROCESSING METHODS: The processing will be carried out both with manual and IT and telematic tools with organization and processing logics, strictly related to the purposes themselves and in any case in order to guarantee the security, integrity and confidentiality of the data in compliance with organizational, physical and logical measures provided for by the provisions in force.
    
    OBLIGATION and RIGHT to PROVIDE DATA: as regards the data that we are obliged to know, in order to fulfill the obligations established by law, failure to provide them by you implies the impossibility of establishing or continuing the relationship, within the limits of which such data are necessary for the execution of the same.
    
    SCOPE of KNOWLEDGE of YOUR DATA: the following categories of subjects may become aware of your data, as managers or processors, appointed by the undersigned company, data controller: managers, directors and auditors; internal secretarial offices, technical staff, accounting and billing staff; employees in the marketing of services; agents and representatives, partners IT services
    
    COMMUNICATION and DISSEMINATION: your data will not be disclosed by us to undetermined subjects through their availability or consultation. Your data may be communicated by us, as far as their respective and specific competence is concerned, to Bodies and in general to any public and private subject with respect to which there is an obligation for us (or faculty recognized by law or secondary legislation or community) or the need for communication, as well as to our consultants, within the limits necessary for the performance of their assignment at our organization, subject to our letter of appointment which imposes the duty of confidentiality and security
    
    YOUR RIGHTS: in your capacity as an interested party, you have the rights referred to in art. 7 of the Privacy Code and art. 15 GDPR and precisely the rights are: i. obtain confirmation of the existence or not of personal data concerning you, even if not yet registered and their communication in an intelligible form; ii. obtain the indication: a) of the origin of personal data; b) of the purposes and methods of processing: c) of the logic applied in case of processing carried out with the aid of electronic tools; d) the identification details of the owner, managers and designated representative pursuant to art. 5, paragraph 2 of the Privacy Code and art. 3, paragraph 1, GDPR; e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents; iii. obtain: a) updating, rectification or integration of data; b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed; c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment is proves impossible or involves the use of means that are manifestly disproportionate to the protected right; iv. object, in whole or in part: a) for legitimate reasons to the processing of personal data concerning you, even if pertinent to the purpose of the collection; b) to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication, through the use of automated call systems without the intervention of an operator by email and / or through traditional marketing methods by telephone and / or paper mail. Where applicable, you will also have the rights referred to in Articles. 16-21 GDPR (Right of rectification, right to be forgotten, right of limitation of treatment, right to data portability, right of opposition), as well as the right of complaint to the Guarantor Authority, at any time you can obtain confirmation of the existence or not of personal data concerning you and the communication of such data and the purposes on which the processing is based. Furthermore, you can obtain the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as updating, rectification or, if there is an interest in you, the integration of data. You can oppose, for legitimate reasons, the processing of the same. We kindly ask you to promptly report any changes to your personal data to the company's reference office in order to comply with art. 11, letter (c) of the aforementioned legislation, which requires that the data collected be accurate and, therefore, updated. All the above rights can be exercised by writing to: info@camper-company.com and we will respond with the utmost promptness. The data controller is: Camper Company snc, in the person of its legal representative, based in Via Paparotti 13 in Udine.
    
    

    Date	Customer signature

FINES AND ADDITIONAL COST IN CASE OF DAMAGE OR INCORRECT USE
Violation no-smoking policy	Fine 250 euros
WC cistern not emptied or not washed	Additional Cost 180 euros
Delayed delivery	Additional Cost 500 € per day
Cleaning duties besides the default ones	Additional Cost 50 € per hour
Administrative cost for accident management	Additional Cost 100 euros
Administrative cost for damage management	Cost 70 euros
Administrative cost for Italian sanctions	Cost 50 euros
Administrative cost for abroad sanctions	Cost 70 euros
Closing or blocking of credit card in case of damage fines, cost and sanctions	Up to 1000 euro of debt collection cost
Unauthorised work on vehicle	Fine 500 euros
Damage under warranty	The customer is responsible for the first € 1300 damages up to a claim of € 8500 + 15% of the excess
In case of theft	10% of the total value of the vehicle

Points 1 (Rental duration), 2 (Insurance and Deductibles), 3 (Damages), 4 (Vehicle return), 5 (Communications to the renter), 6 (Third Party Guide), 7 (Use of the camper) are specifically approved, 8 (classification of faults), 9 (penalties and additional costs), 10 (guarantee by credit card), 11 (quantifying and charging any damage), 12 insurance procedure), 13 (damage to the engine), 14 (prohibition to carry out repairs), 15 (Property liability related to driving the vehicle), 16 (Fire prevention), 17 (Passenger safety), 18 (Jurisdiction) are hereby approved.